Frequently Asked Questions  

Find quick answers to the most common questions about our services. If you don’t see what you’re looking for, feel free to reach out to us.

What is WCT Pay?

WCT Pay enables businesses to accept cryptocurrency payments and receive settlement in fiat currencies with audit‑friendly logs, compliance checks, and multiple integration options (links, hosted checkout, APIs).

Which digital assets can customers pay with?

USDT, SOL, TRX, XRP, DOGE, LTC, PEPE, SHIB, TRUMP. More assets can be enabled case‑by‑case, subject to KYC/AML and jurisdiction.

Which fiat currencies can we settle on?

USD, EUR, AUD, or GBP into your nominated bank account.

Do we receive crypto or fiat?

By default, payments are auto‑converted to your chosen fiat currency and settled to your bank, reducing volatility exposure.

Which industries does WCT Pay support?

Real estate, luxury retail, travel and hospitality, education, brokers/CFD, maritime, PSPs & cashiers, conferences and events, and more.

How fast is settlement?

Timing depends on the asset/network and banking windows. Your dashboard shows real‑time status and estimated settlement times.

How are FX rates handled?

A transparent rate‑lock window is applied at payment. Detailed statements show asset, FX rate, fees, timestamps, and settlement amounts.

What fees apply?

Fees vary by asset, network, and volume. You’ll see a clear fee breakdown per transaction and in monthly statements.

Are there limits or thresholds?

Yes. Limits depend on merchant profile and jurisdiction. Threshold‑based settlement (e.g., daily or above a set amount) can be configured.

Do you support deposits, part‑payments, or payment plans?

Yes. Create staged invoices or accept partial payments; each entry remains tied to the customer record for quick reconciliation.

Can we accept crypto online and in‑store?

Yes. Use invoice/pay links and hosted checkout for remote payments, or integrate APIs and dynamic QR for in‑person flows.

Do you handle KYC/AML and monitoring?

Yes. Merchant onboarding and ongoing transaction monitoring are included. Region/asset allow‑lists can be configured to align with your policy.

Are there chargebacks like cards?

Blockchain payments are inherently resistant to chargebacks. Disputes are managed via your refund and support processes.

What integration options do you offer?

Start fast with Pay Links and Hosted Checkout. For deeper control, use APIs and webhooks to sync with your LMS, ERP, CRM, or storefront.

Can we attach metadata for reconciliation?

Yes. Include customer/student IDs, order IDs, program/semester, GL codes, and more. Data appears in dashboards and exports.

How do we reconcile at month‑end?

Use statement views and CSV/Excel exports, or pull data via API. Entries include timestamps, FX rates, fees, and your references.

Which networks are supported?

Common rails include TRON, Solana, and Ethereum, chosen for speed, cost, and availability.

Do you support large‑value transactions?

Yes our OTC desk handles high‑value orders with dedicated coverage and clear reporting.

How is security handled?

We use institutional‑grade controls, role‑based permissions, address allow‑listing, and monitoring. Detailed security information is available on request.

How long does onboarding take?

Most businesses complete onboarding in days, depending on jurisdiction and documentation.

Where can we get help?

Most businesses complete onboarding in days, depending on jurisdiction and documentation.

What is WCT Pay?

Crypto acceptance with fiat settlement and compliance built‑in.

Assets supported?

USDT, SOL, TRX, XRP, DOGE, LTC, PEPE, SHIB, TRUMP.

Fiat settlement?

USD, EUR, AUD, GBP to your bank.

Refunds?

Issued in fiat post‑settlement, per policy.

Integration?

Pay Links, Hosted Checkout, APIs, and webhooks.

Reconciliation?

Dashboards + CSV/ERP exports with full references.

Large‑value?

Yes, via our OTC desk.

Networks?

TRON, Solana, Ethereum.

WCT Pay Contact Details

Contact Us

Contact WCT Pay today using the email addresses below or by completing the form.

Information

If you are a new customer or have a general enquiry.

info@wctpay.com

Support

If you are an existing customer and need assistance or support.

support@wctpay.com
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